KC HiLiTES 23 Year Warranty Policy
We proudly warranty all of our
products against failure for a period of
23 years. If a housing or reflector
begins to rust, if a switch fails, if a
cover fades from the sun – we even
warranty all of our bulbs against
burnout. Exclusions are abuse and damage
caused by accidents.
Defective products must be returned to
KC HiLiTES, freight prepaid. At our
option, we will repair or replace items
in question and return them at no
charge. This warranty is limited to the
original purchaser and a sales receipt
may be required.
Please include your name, telephone
number, and a street address where the
product can be returned to you. When we
receive your product, in most cases, it
will be repaired or replaced within 2
business days and then returned to you
via UPS ground service. UPS Air Freight
or Federal Express service is available
at your expense.
Warranty items may be returned to:
KC HiLiTES
Warranty Department
2843 W. Avenida de Luces
Williams, AZ 86046
Tel: (928) 635-2607 (M – F, 7AM – 5PM
MST)
